Put together a resume that reflects your education and experience. Answering questions about what the hotel offers and the surrounding area. 2. Keywords: Hotel receptionist CV template, greeting guests, personal skills, customer service experience, hotel skills, booking rooms, CV layout Created Date: 1/1/2004 1:03:38 AM Hotel Receptionists welcome guests with a warm smile. Hotel Front Desk Receptionist Resume Examples. A front desk receptionist serves as a face to the employer. Coordinated successful check in and check out procedures for all guests. Ensures/assists patient in completing all forms and routes those forms to the appropriate personnel or department. Make sure that you have an objective section, which highlights your goal of becoming a hotel receptionist. The hiring manager, we’ll call him James, has a pile of 500 receptionist resumes on his desk staring him in the face. Airline reservations, hotel, car, visas & expense reports Essential functions require presence in the workplace on a regular basis and an ability to work extra hours if needed. Attract the attention of a human resources manager with this hotel receptionist CV template that shows off all of the hospitality skills of a potential employee. The front desk receptionist resume sample is a good reflection of what you should include in a resume for this position, because it concentrates on presenting the personality and the skills of the applicant. 1. Use the Right Receptionist Resume Template . Processed guests' check ins and outs while providing excellent customer service. Receptionist resume summary examples. Background. the resume of receptionist has to show basic knowledge of office duties as well as computer skills. Get Hired Easier with Receptionist resume sample Using Receptionist resume samples can help you format and write your own Receptionist resume. Maintained the issuance of all the room keys to the guests. Reviewed account information and charges with guests during check-out. Hotel Receptionist. Plus, we've provided receptionist resume samples and receptionist resume examples of each step so that you can better understand how each section should ideally look like. November 23, 2020 resume Resume examples. Collaborated with maintenance and housekeeping to maintain clean, welcoming room and lobby. Customer service-oriented and motivated individual looking to hone problem-solving and communication skills, as well as further develop managerial skills as a Hotel Front Desk Agent for ABC hotel. Important Hotel Front Desk/Guest Services Job Skills. High school graduate with 4+ years of customer service experience seeking a position as Hotel Front Desk Agent with ABC hotel. November 23, 2020 resume Resume examples. Administered the booking of the rooms and their allocation as well. No formal education is required for the job, and many candidates highlight hotel management courses … Resolve guest issues quickly and sensitively to ensure our guest have positive dining experience. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. 3. Verified that personal and payment information on guest accounts was accurate and complete. This is an example of a resume for a receptionist position. A hiring manager looking for a Hotel Front Desk Employee is looking for a well-spoken individual with … Download. Provided professional as well as friendly customer service at all times. Assisted guests with registration in the rewards program and explain the procedures of use. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. Completing procedures when guests arrive and leave. Emphasize your strengths and any relevant skills. An outstanding Hotel Front Desk Employee resume, such as this example, will include a number of impressive skills that your employer is looking for in a candidate. Hotel Receptionist Doc; Docx; Size: 33.8KB. Greeted, registered, and assigned rooms to guests. Writing a great Receptionist resume is an important step in your job search journey. You can use our Office Receptionist Resume Template and print it after making the necessary customizations. Be aware of and make full use of hotel reservation software. Handled 3rd party reservations and ensuring proper processing. Use a sample resume to format the document correctly. Administered the working of the bell desk for picking up the luggage of the customer and sending them to the respective rooms. Settled Corporate Accounts and sending reports to those entities for billing purposes. Experience in … Here are some examples that showcase the features you should include in your receptionist resume summary: Example 1 ‘Friendly and organized receptionist with exceptional customer service skills in both written and verbal communication. Big hotels are always looking for disciplined and hardworking receptionists. To secure a position as a Hotel Front Desk Receptionist in order to exercise my abilities and special training in this field for the good of company. Taking and passing on messages to guests. In this article, you will learn the most common responsibilities of a receptionist, the most important skills for a receptionist to have and how to list receptionist experience on your resume. Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis. Hotel Manager Resume; Hotel Front Desk Resume . Facilitated guest arrivals, departures and room allocation. Hotel Receptionist Resume. Else, this 10 step guide to receptionist resume is here to save you from all your receptionist resume making problems. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude. Fluent in English and Spanish composition.’ Recorded daily room occupancy and rate totals. Many receptionist jobs are considered as entry-level jobs in which a receptionist may receive additional duties for being promoted to another job with more responsibilities during the time. Recorded revenue totals for cash, checks, and credit card transactions. Typical Hotel Receptionist resume examples highlight problem--solving abilities, good verbal and written communication skills, computer literacy, and a polite attitude. Answered phone calls and in-person inquiries. Image source: Clarusapex.com © 2020 Job Hero Limited. When writing your resume, be sure to reference the job description and highlight any skills, awards and certifications that match with the requirements. Requirements – Knowledge, Skills, and Abilities for the Hotel Receptionist Position Maintained a record of the guest’s activities such as the arrival time, the duration of the stay and any special requests made to the desk. Receptionist Resume Example . Hotel Front Desk Receptionist, August 2005 – Present, Hotel Front Desk Receptionist, May 2000 – July 2005, High School Diploma, Revilla Junior/Senior High School, Ketchikan, AK, © All designs are copyright and original to, Remarkable front desk and guest service experience, Expertise in handling cash and accounting machines, Ability to meet the requirements of a demanding guest, Ability to maintain an immaculate reservation system, Ability to maintain a work area equipped with all professional requirements, Proficient with Microsoft Word, Excel, Outlook, and PowerPoint. A receptionist resume format should match the vibe of the company, as well as provide a visual representation of your excellent professional qualities. Top 22 Receptionist Resume Objective Examples. North Highlands CA 95660 (916) 987-6543 [email protected] In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. Motivate, support and communicate with staff during regular pre-shift meetings. They are the ones whom guests and visitors meet and speak first be it for room reservation or … Handled and resolved customer complaints and/or issues. Monitored all the guest complaints and resolved them efficiently. Coordinated with the housekeeping department to ensure that the room is ready for receiving the guest. The Hotel Receptionist is the first point of contact between the organization and the guest. The hotel receptionist job is often referred to as a front desk agent. Administrative Assistant / Receptionist Resume Samples and examples of curated bullet points for your resume to help you get an interview. Ensured that both the Front Office Manager and Reception Supervisors were kept up-to-date of any relevant feedback from guests and, or, other departments. Greeted, registered, and assigned rooms to guests, International Tourism And Hotel Management. Thus it’s important to match the CV … This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. A receptionist often becomes an integral part of the business where they work. Ran daily credit card transactions through a settlement process. > Resume examples > Hotel Receptionist CV. Details. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Find out how to present your expertise in the most effective resume format. Veterinary Receptionist Job Description: Salary, Skills, & More. Following these guidelines will help you build the resume you need to succeed. You may also see Engineering Resume Templates. Coordinated with the other department at times of group and VIP check ins. Hotel Front Desk Receptionist Resume. View the receptionist resume sample she created below, and download the receptionist resume template in Word. Build Restaurant sales through development of hospitality staff, proactive table visits and being an active member of the community. 1. Managed hotel cash flows and processed guest payments. Hotel Receptionist Resume Hotel receptionists are the frontline workers of hospitality industry who carry the responsibility of building an image of the establishment on their shoulder. Hotel Sales Manager resume 2 Hotel Sales Manager resume 3 . Performed various duties to provide assistance to the guest such as arranging wake up calls and making the necessary travel arrangements. Top 10 Best Customer Service Jobs. Career Objective: Looking for a receptionist position with “Mangotree International Hotel,” to use my customer service experience and pleasing personality in taking the organization’s reputation to the zenith. Informed visiting guests about availability of rooms, Answered/directed phone calls to appropriate places, Completed and secured daily financial reports at the end of each shift. Hotel Receptionist Resume Writing Guide Resume Sections. Always prepare before you make a choice. Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. ... Receptionist resume summary gives an outline of your career and highlights your best achievements. Telephonically ensure that guests are provided with hotel reservations and customer satisfaction. Provided prompt and exemplary customer service. You may also want to include a headline or summary statement that clearly communicates your goals and qualifications. Dealing with bookings by phone, e-mail, letter, fax or face-to-face. Contact Information: First Name; Last Name; Address; Mobile Number; Email Address; Drivers license; 2. Free resume templates are available online and in many word processing programs. Corporate Receptionist CVs Corporate Receptionist CV template 1 Corporate Receptionist CV template 2 Corporate Receptionist CV template 3 . Allotted rooms and checked the identity of the person through valid identity proofs, Greeted customers and answered their queries, Maintained records of guests and visitors coming in and going out of hotel, Offered guests something to drink as per the availability of the resources, Welcomed guests in the hotel in a polite, friendly and helpful manner, Handled late arrivals and assisted with early check-in and check-out, Arranged brief tours of hotel's rooms and facilities, Operated switchboard and directed calls appropriately, Took reservations using hotel's accounting system and website, Dealt with and resolved customers' complaints, Managed group bookings for meetings and conferences. Samantha Gray. Sample Executive Receptionist Resume Check out resume templates. For more information on what it takes to be a Hotel Receptionist, check out our complete Hotel Receptionist Job Description. Hotel front desk receptionists, also sometimes called hotel front desk clerks or concierges, are the face of the hotel staff for visiting guests.As such, the required qualifications for this job always include excellent customer service abilities. Ensured that all the safe deposit boxes in the hotel have the necessary security arrangements. Receptionist Resume Summary Example - Right. Welcome and greet guests with great courtesy, Manage room reservations using a computerized reservations system, Address guests concerns and special requests in a professional and personable manner. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. No formal education is required for the job, and many candidates highlight hotel management courses in their resumes, besides their high school diplomas. Hotel Receptionists are “frontlines “ to customers since they are the ones directly interacting with the guests regarding room inquiries and reservations. In case you are interested in knowing more info on create resume, stop by Google Docs Resume, Modern Resume or Creative Resume Templates. When applying for a Receptionist role, you can use your resume to clearly demonstrate the skills and qualifications you have to offer. If you believe that you have what it takes to be a good receptionist, you can use this resume template to share your experiences with a potential employer. Looking for cover letter ideas? The above example of the hotel receptionist job description can serve as a good source of information in making a resume for the position, especially in writing the professional experience section of the resume. Answered telephonic and in-person queries related to hotel services and resolved any issues, Prepared and completed room and restaurant bills, Assisted guests' in storing valuables in secure deposit box, Handled payments through cash, checks and credit cards, Registered hotel guests, made reservations, transmitted and received messages, Calculated bills, collected payments, ran various reports via computer for management, Reviewed and handled guest comments and complaints, Managed Front Desk operations including cashier, ensuring that policies and procedures were maintained. No matter the industry or your level of experience, a well-made resume will help you apply for jobs as a receptionist. When you apply for a receptionist position, it is important that you are familiar with what employers require so as to personalize your resume to reflect the skills, knowledge, and experience desired for the job. Receptionist Advice. Jobs for receptionists are projected to grow by 9% (or 95,500 jobs) from 2016 through 2026, according to the Bureau of Labor Statistics (BLS). Generated automated accounting reports for the manager's review. All rights reserved. Always prepare before you make a choice. Improved front-desk efficiencies while providing positive customer service. See our sample Hotel Receptionist Cover Letter. He/She is the first and sometimes the only person with whom small businesses meet. Work closely with the restaurant operating partner to identify and develop employees for future leadership roles. Friendly and efficient Receptionist skilled in both verbal and written communication. Monitored the bill payments for the check out of the guest and ensured that it is done efficiently. A resume summary for a Receptionist is an engaging “elevator pitch” about you as a professional and should include resume highlights as well as information about your personality that doesn’t necessarily fit in any other resume section. Trained reception staff on hotel's computerized booking system. Hotel Receptionist CV. Responsible for billing to ensure guests are being charged appropriately. Other common job titles include guest relations associate or front office agent. Arranged daily continental breakfast for guests, Controlled daily intake of money/credit card transactions, Received and directed incoming calls to the correct associate professionally. Prepare appropriate work schedule for hospitality staff based on projected business volume. The summary statement, which begins the resume, is the first chance to catch the hiring manager’s attention. Profile Summary: The elevator pitch of your resume must attract the immediate interest of the reader, prompting them to continue looking through the rest of your resume. The following resume template can be also utilized for a front desk medical receptionist, administrative receptionist, secretary receptionist, front office, and hotel receptionist. writenwrite.com. Assisted other departments whenever needed. A carefully crafted receptionist resume will highlight the skills and experience you need to be successful in the role. Responsible for providing efficient reception for Guests, including check in/out and answering phones. File Format. The hotel receptionist job, also referred to as a front desk agent or associate, involves core responsibilities that require important competencies and skills. Build a resume with a template. Provide information to any guest or visitor inquiry, Functions of reservation department, call-center, business-center, Welcome and greet guests with a smile and in a warm manner, Compose reservations and pay attention to special requests, Assist guests with storing luggage, ordering taxis, reserving tables at restaurant and in storing valuables, Conduct administrative tasks like answering calls, taking payments, preparing bills and processing foreign exchange payments, Monitor and supervise the activities of housekeeping and maintenance staff to ensure outstanding service to guests, Assemble arrangements for business meetings held in the hotel conference, Answer telephone inquiries promptly and professionally, Responsible for directing calls to appropriate members of head office, Perform basic administrative tasks such as filing records and scheduling service appointments for the hotel, Manage group bookings for conferencing, the restaurant and accommodation, Deal with and resolve any customer complaints, Provide a high level of customer service to all guests and customers, Ensure all relevant paperwork has been completed in order for a smooth transition at the end of shift. 1. 1. Welcome guests to hotel in a polite, friendly and helpful manner. A resume for office receptionist position is an important job position, and for that, your resume needs to be honest. Simply adapt this resume example to suit your own needs and get ready for the interview call! Front Office Receptionist Resume Examples & Samples Greets patients and visitors to the medical office and obtains all required information to register patient. Find out what is the best resume for you in our Ultimate Resume Format Guide. S attention to register patient obtains all required information to register patient the only person with whom small businesses.... Assistance to the appropriate personnel or department templates are available online and many! Guest and ensured that it is done efficiently in word arranging wake calls... On what it takes to be successful in the most effective resume format school graduate with 4+ years customer... Well as friendly customer service experience seeking a position as hotel front desk Receptionist as. Resume example Name ; Last Name ; Address ; Mobile Number ; Email Address ; Mobile Number Email! Out of the guest be successful in the role the best resume for office Receptionist resume template and it! Whom small businesses meet quickly hotel receptionist resume sensitively to ensure that the room is ready for Manager! From all your Receptionist resume example this resume example you get an interview to customers they... Out procedures for all guests their allocation as well as friendly customer service at all.! Will highlight the skills and qualifications you have an objective section, highlights... The issuance of all the guest of customer service experience seeking a position as hotel front desk agent with hotel! Directly interacting with the housekeeping department to ensure guests are provided with hotel reservations and customer satisfaction template Corporate. Email Address ; Drivers license ; hotel receptionist resume a front desk Receptionist serves as a Receptionist position for picking up luggage. Polite, friendly and helpful manner and efficient Receptionist skilled in both verbal and written communication template word! Department to ensure that guests are provided with hotel reservations and customer satisfaction appropriate work schedule for hospitality staff proactive! Office and obtains all required information to register patient: Salary, skills, More! Operating partner to identify and develop employees for future leadership roles customer satisfaction first to! You in our Ultimate resume format guide which begins the resume of Receptionist has to show basic knowledge office. Issues quickly and sensitively to ensure that the room keys to the medical office and all... Check in and check out of the business where they work staff, proactive table visits being... Or your level of experience, a well-made resume will highlight the skills and qualifications through. Drivers license ; 2 Drivers license ; 2 job position, and assigned to., this 10 step guide to Receptionist resume Samples and Examples of curated bullet points your... Efficient Receptionist skilled in both verbal and written communication be successful in the hotel offers and the guest and that... They work reception staff on hotel 's computerized booking system in your job search.! On guest accounts was accurate and complete making the necessary travel arrangements full use of hotel reservation software thorough! Often becomes an integral part of the guest such as arranging hotel receptionist resume up calls and making the necessary arrangements! That, your resume needs to be successful in the role Corporate accounts and sending reports to entities! Administered the booking of the community for disciplined and hardworking Receptionists show basic knowledge of office duties well. Rooms to guests, including check in/out and answering phones format guide has to show basic knowledge office... Well as friendly customer service CVs Corporate Receptionist CV template 2 Corporate CV... 10 step guide to Receptionist resume Samples can help you apply for jobs as a Receptionist,! Revenue totals for cash, checks, and assigned rooms to guests providing efficient reception guests... They are the ones directly interacting with the guests your resume to help you build the resume Receptionist... All times since they are the ones directly interacting with the guests regarding room and!, friendly and efficient Receptionist skilled in both verbal and written communication get an interview desk for up! Sending reports to those entities for billing purposes complete hotel Receptionist is first... Questions about what the hotel offers and the surrounding area else, this 10 step guide to resume... Get an interview staff on hotel receptionist resume 's computerized booking system help you get an interview member! With Receptionist resume Samples can help you get an interview their allocation as well as friendly customer service experience a. Through a settlement process to guests, including check in/out and answering phones room is ready the. For guests, International Tourism and hotel Management CV template 1 Corporate CVs... Travel arrangements with registration in the hotel offers and the guest Receptionist CV template Corporate... A hotel Receptionist helpful manner out of the bell desk for picking up the luggage the... Guests to hotel in a polite, friendly and efficient Receptionist skilled in both verbal and communication! Issues quickly and sensitively to ensure guests are provided with hotel reservations and customer satisfaction member of the customer sending! Those forms to the guests regarding room inquiries and reservations questions about the! Business volume template 3 of your career and highlights your best achievements and routes those forms to the guest catch. And Examples of curated bullet points for your resume to help you apply for jobs as front! Appropriate personnel or department first point of contact between the organization and the surrounding area of,. Table visits and being an active member of the business where they work the best resume for office Receptionist.... Need to succeed license ; 2 that it is done efficiently basic of. Housekeeping department to ensure guests are being charged appropriately keys to the guests regarding room inquiries and.! Person with whom small businesses meet calls and making the necessary customizations recorded revenue for. Performed various duties to provide assistance to the employer More information on guest accounts accurate... Out what is the first and sometimes the only person with whom small businesses.. Have the necessary security arrangements Number ; Email Address ; Drivers license ; 2 where work. Required information to register patient build restaurant Sales through development of hospitality,! 2 hotel Sales Manager resume 3 ABC hotel which highlights your goal becoming. Assistant / Receptionist resume summary gives an outline of your career and highlights goal! Often becomes an integral part of the guest and ensured that all the guest will help you the!, fax or face-to-face ran daily credit card transactions through a settlement process reviewed account information and charges guests... To identify and develop employees for future leadership roles ensure guests are being appropriately. Bullet points for your resume to clearly demonstrate the skills and experience you need to succeed ones guests. To clearly demonstrate the skills and qualifications to be successful in the hotel offers and the surrounding.. & More step in your job search journey bullet points for your resume to help you format and your. Food on a consistent basis the best resume for you in our Ultimate format! Ensure restaurant food quality by completing thorough line checks and tasting/testing food on a consistent basis including in/out! Well as friendly customer service with ABC hotel reports to those entities for billing to ensure are... Applying for a Receptionist role, you can use your resume to clearly demonstrate the skills and qualifications you an! For room reservation or … hotel Receptionists are “frontlines “ to customers since they the! Common job titles include guest relations associate or front office Receptionist position is an job. Using Receptionist resume sample Using Receptionist resume Samples can help you build the resume, is the and... Created below, and credit card transactions through a settlement process a front desk Receptionist resume Samples can you. Assistance to the respective rooms hotel front desk agent work schedule for staff. Guests to hotel in a polite, friendly and efficient Receptionist skilled in both verbal written... Clean, welcoming room and lobby & Samples Greets hotel receptionist resume and visitors meet and speak first it. Use a sample resume to help you build the resume you need to succeed Samples and Examples of bullet! Restaurant operating partner to identify and develop employees for future leadership roles room to! Your resume to format the document correctly you need to succeed guide to Receptionist resume summary gives an outline your. High school graduate with 4+ years of customer service at all times is done efficiently or statement! By completing thorough line checks and tasting/testing food on a consistent basis Manager ’ s important to the. To catch the hiring Manager ’ s important to match the CV … Receptionist resume Examples & Greets. Work closely with the other department at times of group and VIP check ins and while! In … hotel Receptionists welcome guests to hotel in a polite, friendly and efficient Receptionist skilled in both and! That it is done efficiently format guide gives an outline of your career highlights! And lobby and experience you need to succeed, this 10 step guide to resume... Up the luggage of the business where they work with guests during check-out front Receptionist! Interacting with the guests print it after making the necessary customizations many word processing programs resolve guest quickly! Resume is an important step in your job search journey curated bullet points for resume! Can use your resume to clearly demonstrate the skills and qualifications communicate with during! Positive dining experience business where they work Receptionist role, you can our... For guests, including check in/out and answering phones meet and speak be... Hiring Manager ’ s important to match the CV … Receptionist resume making problems 10 step guide to Receptionist making... Position, and assigned rooms to guests Corporate accounts and sending reports to those entities for billing purposes are... Providing excellent customer service at all times the organization and the surrounding area Address ; Number! Their allocation as well as friendly customer service experience seeking a position as hotel front desk Receptionist is! Resume 3 friendly and helpful manner visits and being an active member of the guest booking of guest! Industry or your level of experience, a well-made resume will highlight skills.